Terms & Conditions
of Access and Use
Terms & Conditions
of Access and Use
This Terms and Conditions of Access and Use Agreement (the “Agreement”) applies to Vista Outdoor Inc. and Vista Outdoor Sales LLC, as well as our subsidiaries and affiliates and our trusted family of brands (collectively, “Vista Outdoor”). This Agreement describes the terms and conditions and the general principles applicable to your access and use of websites, social media sites, pages, e-newsletters, surveys, forums, ratings and reviews, accounts and applications owned, operated or licensed by or on behalf of Vista Outdoor (“Vista Outdoor Sites”). If you do not agree to these terms and conditions of access and use, you should not access or use any Vista Outdoor Site.
By accessing or using a Vista Outdoor Site, you intend to and expressly agree to be bound by all the terms and conditions of this Agreement and the Privacy Policy, which include those terms and conditions expressly set out below and those incorporated by reference. Vista Outdoor reserves the right to change or modify any of the terms and conditions contained in this Agreement at any time and in its sole discretion without further notice, effective upon including the revisions on a Vista Outdoor Site. Your continued use of a Vista Outdoor Site following the changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review this Agreement and the Privacy Policy from time-to-time to understand the terms and conditions that apply to your access and use of a Vista Outdoor Site.
General Terms
Use of Site
In consideration of your acceptance of this Agreement and the Privacy Policy Vista Outdoor grants you a limited non-exclusive revocable license to access and make personal and non-commercial use of the Vista Outdoor Sites, provided you do not modify, alter, or download (other than page caching) any portion of it unless otherwise specifically provided herein or you have obtained written authorization in advance from Vista Outdoor. The permission granted to you shall terminate automatically and immediately if you breach any of the terms and conditions set forth in this Agreement. Vista Outdoor reserves the right to modify or remove any materials, products, or services listed on the Vista Outdoor Sites at any time without further notice. All rights not expressly granted herein are expressly reserved by Vista Outdoor.
Prohibited Use of Site
You shall not make any commercial use of the Vista Outdoor Sites or their contents, product listings, descriptions, or prices. You further agree not to download or copy any content or product information for the benefit of any third party or use any data mining, robots, or similar data gathering and extraction tools. The Vista Outdoor Sites, or any portion thereof, may not be reproduced, duplicated, copied, displayed, sold, resold, visited, or exploited for any commercial purpose without the express written consent of Vista Outdoor. You agree not to interfere, disrupt, or attempt to gain unauthorized access to the Vista Outdoor Sites, or any other related computer network. You further agree not to disseminate, store, or transmit viruses, Trojan horses, or any malicious code or program or engage in any other activity deemed by Vista Outdoor to be in conflict with the spirit or intent of this Agreement. You agree to use the Vista Outdoor Sites only for lawful purposes. You are prohibited from posting on or transmitting through the Vista Outdoor Sites any material or content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, or offensive, or that is otherwise objectionable, including, but not limited to, any material or content encouraging conduct that may constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. Vista Outdoor reserves the right to remove any postings or content in violation of this Agreement.
Equipment
You shall be solely responsible for providing, maintaining, and ensuring compatibility with the Vista Outdoor Sites including all hardware, software, electrical and other physical requirements for your use of the Vista Outdoor Sites, including, without limitation, telecommunications, Internet access connections, web browsers or other equipment, and programs and services required to access and use the Vista Outdoor Sites.
Correction of Errors & Inaccuracies
The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
Accessibility
You acknowledge and agree that at times the Vista Outdoor Sites may be inaccessible or inoperable for any reason whatsoever, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which Vista Outdoor may undertake from time to time; or (iii) causes which are beyond the control of Vista Outdoor or which are not reasonably foreseeable.
Intellectual Property
Trademarks
The trademarks, service marks, brand names, and logos appearing on the Vista Outdoor Sites (“Marks”) are owned or licensed by Vista Outdoor. Nothing herein shall be construed as granting any license or right to use the Marks without the express written permission of the owner. You may not frame or utilize framing techniques to enclose any Marks or use any meta tags or any other “hidden text” utilizing the Marks without the express written consent of Vista Outdoor.
Copyrighted Works
Copyrights in content provided on the Vista Outdoor Sites, including, but not limited to, images, video, photos, electronic art, animations, graphics, sounds, audio, information and data, communication programs, electronic mail services, and user interfaces, executable code, and data formatted, organized, and collected in a variety of forms, including layouts, pages, screens, directories, and databases (hereafter “Copyrighted Works”) are exclusively owned or licensed by Vista Outdoor, and are protected by U.S. and international copyright laws. Except as stated herein, you agree that you will not copy, reproduce, modify, alter, create derivative works from, distribute, display, post, or transmit any Copyrighted Works (except for your personal, private, non-commercial use) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Vista Outdoor and any appropriate third party as applicable.
Copyright Infringement
If you are a copyright owner or an agent thereof and believe that any content on the Site infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Vista Outdoor with the following information in writing (see 17 U.S.C Section 512(c)(3) for further detail):
- a. physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- b. identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- c. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit Vista Outdoor to locate the material;
- d. information reasonably sufficient to permit Vista Outdoor to contact you, such as an address, telephone number, and, if available, an electronic mail;
- e. a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- f. a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.You may contact Vista Outdoor’s designated Copyright Agent by selecting “Copyright Inquiry” in the dropdown menu in the form found on our Contact Us page, by email at DMCA@vistaoutdoor.com or by writing to DMCA Agent, VISTA IP Department, Vista Outdoor Inc., 1 Vista Way, Anoka, MN 55303 or by calling 763-433-1081.
News Media Exception to Advance Written Permission
Notwithstanding anything to the contrary herein, images from the Vista Outdoor Image Gallery, videos from the Vista Outdoor Video Gallery, and product images and logos provided in the Vista Outdoor Image Resource Library may be reproduced (but not modified or altered) by news reporting organizations for news reporting purposes, without advance prior written permission from Vista Outdoor, provided the reproduction is accompanied by notice that it has been reproduced with permission from Vista Outdoor.
Confidential Information
Do not use the Vista Outdoor Sites as a means of submitting information you consider to be confidential or proprietary unless you are placing an order in which case some personal information is required. You grant to Vista Outdoor a non-exclusive license to use any review or feedback content that constitutes a “covered communication” as defined in the Consumer Review Fairness Act (“Review”). Except as otherwise expressly provided herein or in a written agreement with Vista Outdoor applicable to your particular use of a Vista Outdoor Site, you agree that any material that does not constitute a Review, including but not limited to questions, comments, suggestions, ideas, inventions, plans, notes, drawings, photos, original or creative materials or other information, provided by you in the form of e-mail or submissions to Vista Outdoor, or postings on the Vista Outdoor Sites (herein “Material”), are non-confidential (subject to the Vista Outdoor Privacy Policy) and will be considered a contribution to Vista Outdoor for its free and further use in its sole discretion. Vista Outdoor shall be entitled to the unrestricted use of Material for any purpose, commercial or otherwise, without any compensation to you.
Links
The Vista Outdoor Sites may provide links to other websites maintained by third parties. You acknowledge and agree that such links are provided for your convenience only and do not reflect any endorsement, affiliation, relationship, or sponsorship by Vista Outdoor with respect to the provider of such linked site or the quality, reliability, or any other characteristic or feature of such linked site. You further acknowledge and agree that Vista Outdoor is not responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any matter associated with the linked site, including without limitation, the content provided on or through any such linked site or your reliance thereon. VISTA OUTDOOR MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY LINKED SITE. YOUR USE OF ANY LINKED SITE IS SOLELY AT YOUR OWN RISK. In addition, you should be aware that your use of any non-Vista Outdoor Site is subject to the terms and conditions applicable to that site, including the privacy policies of such site. If a third party links to a Vista Outdoor Site, it is not necessarily an indication of endorsement, affiliation, relationship, or sponsorship by or with Vista Outdoor. Vista Outdoor may not even be aware that a third party has linked to the Vista Outdoor Site.
Product Sales
These terms apply to all product sales from the Vista Sites and may be supplemented by more specific terms on the individual Vista Site where an order is placed.
Orders
All products offered for sale are subject to availability and Vista Outdoor’s acceptance of your order. After you place an order through a Vista Outdoor Site, we will send you an email acknowledging your order. This order acknowledgment means that your order has been received; it does not mean that your order has been accepted, shipped, or that the price of an item has been confirmed, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Upon shipment of your order, we will send you an email. Vista Outdoor may also require additional information prior to accepting or processing any order.
Vista Outdoor reserves the right at any time to accept, decline or cancel any order or limit order quantity for any reason. If we cancel an order after you have already been billed, we will refund the billed amount. Vista Outdoor uses its best efforts to fulfill orders, however, there may be instances in which a product is out of stock or unavailable, in which case Vista Outdoor will contact you for direction on whether you wish to select another order or cancel your existing order.
Vista Outdoor may revise, discontinue or modify products at any time without prior notice to you and products may become unavailable without notice. Vista Outdoor shall have no liability of any kind if any product is not available.
Fufillment
Most product orders are shipped by a third party fulfillment service provider. Delivery lead times vary, but most orders will be shipped within 10 working days. The delivery charge varies depending on the size and weight of the item. These charges will be included in the Shipping and Handling of your order. If eligible for shipment to Hawaii and Alaska, special rates apply. Oversized and extremely heavy items are marked on their product information pages as requiring a special delivery charge. Title to and risk of loss of product will pass to you upon our delivery to the carrier. Shipping times are estimates only, and not a guarantee that the product will be delivered on the specified date. We will not be liable for any loss or expense which you may incur as a result of any delay in the delivery of your order. When ordering more than one item, please note your items may come in different shipments. Vista Outdoor assumes no liability for damaged, lost or stolen shipments. It is your responsibility to ensure parcels can be delivered free from theft or exposure to rain, snow, excessive humidity or temperature extreme. Claims for incorrect or missed shipments must be made to Vista Outdoor Customer Support within 20 days of order acknowledgment/shipment or are deemed waived.
Credit Card Information
You may be asked to supply certain information relevant to your purchase of product through a Vista Outdoor Site, including credit card number, the expiration date, your billing address and your shipping information. By submitting such information, you grant Vista Outdoor the right to provide such information to our third party-fulfillment service provider to facilitate the transaction. You agree to pay all charges that you incur on the Sites at the prices in effect when incurred, including without limitations any shipping and handling charges and taxes. You represent and warrant that you have the legal right to use any credit cards used in connection with any transaction.
Pricing
Prices shown are in U.S. dollars. Vista Outdoor reserves the right to change prices for products displayed on the Site at any time, and to correct pricing errors that may inadvertently occur. Despite our best efforts, a small number of the items on our Website may be mispriced. Rest assured, however, that we verify prices as part of our shipping procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will, at our discretion, either (i) contact you for instructions about whether you wish to pay the correct higher price before shipping or (ii) cancel your order and notify you of such cancellation (whether or not the order has been confirmed and your credit card or debit card charged). We cannot confirm the price of an item until your order enters the shipping process, nor will we charge your credit card until your order enters the shipping process. (Please note that your Order Acknowledgment means that your order request has been received; it does not mean that your order has been shipped or that the price of an item has been confirmed.)
Limited Warranty
The extent of any limited warranty for each product is as shipped with the product or as expressly stated on a warranty document on a Vista Outdoor Site. Any warranty offered is limited to defects in material or workmanship, and repair or replacement is your exclusive remedy for any defective product. In no event shall we be liable for any special, incidental or consequential damages of any kind arising out of the purchase or use of any product, whether based on contract, tort, statute or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. In addition, any warranties implied by law shall in no event extend beyond the duration of the express warranty offered, if any. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Returns
This return policy only applies to orders from a Vista Outdoor Site. If you purchased items from a dealer, please contact that dealer. Authorized returns must have a prior return merchandise authorization (RMA) and may be subject to a restocking fee. Contact Customer Service using the number or email address listed on the Vista Outdoor Site Customer Support page to obtain an RMA number. All sales of ammunition, ammunition components, customer-made products, discontinued items, items sold “as is,” and clearance items are final and may not be returned. You are responsible for any shipping, handling and insurance costs associated with the return item. All authorized returns must be shipped within 30 days of delivery, must be returned unused, complete and in its original packaging and must be accompanied with a copy of the invoice. For your protection, we suggest all returns be sent back by a traceable carrier such as UPS or FedEx. Vista Outdoor is not responsible for product lost in shipment.
Product Descriptions
We attempt to make our product descriptions as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
Compliance with Laws
It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from a Vista Outdoor Site. By placing an order, you represent that the order is lawful and will be used in a lawful and appropriate manner. In addition, you acknowledge that any goods sold in the U.S. may be subject to the import or export laws of the country in which the goods are sold. Accordingly, you agree to abide by all applicable export laws and regulations, including but not limited to the Export Administration Act and the Arms Export Control Act, and you represent and warrant that you will not transfer such goods to a foreign national or a foreign destination in violation of law.
Customer Service
If you need assistance with an existing order, placing an order, understanding more about a product, or processing a return or exchange, please contact our customer service at the number listed on the Site Customer Support page.